
1. Money back guarantee covers selected deals of 'Group Buy' feature.
2. Money back guarantee only covers goods paid for by credit cards.
3. The amount you can claim depends on the actual value of the item.You may claim an amount paid by you of up to $500 or the item's sold price,whichever is the lesser.
4. You can claim your money back guarantee if you have not received the item you paid for.
1. Only available to Australian buyers.
2. All the item are shipped by proof of delivery postage
3. You have paid only through credit card, you need to provide OfferMe proof of payment if needed.
4. You have not received the item in whole or part.
5. Seller is not contactable or refused for the refund.
6. You have already gone through the dispute process of OfferMe and tried to resolve the matter with seller.
7. You are only eligible for claim if you have not been in breach of OfferMe's user agreement in past.
8. You are only eligible if:
* you have not received any half or full refund from seller.
* dispute process reached to settlement of matter with seller.
Buyers need to email us at moneybackguarantee@offerme.com.au to claim for refund.